With nearly 100 properties across 25 states – and an eye on acquiring more – Nicole Toney was on a quest to find a better, faster way to get them leased. She needed a partner to assist her with a comprehensive leasing strategy.
“Our leasing agents are great and they stay on top of everything really well,” said Toney, marketing director at Texas-based
Albanese Cormier Holdings. “But a lot of times, when we get a new property, we don’t get accurate or complete plans, and sometimes we don’t get any.”
Not having access to property data created extra work for the entire team. When a prospective tenant had inevitable questions about a property, the leasing agent would have to reach out to the property manager to track down the answers. And that sometimes meant the property manager had to call in a vendor to find the information the prospect wanted, costing the company both time and money. Every additional step could put the deal in jeopardy.
Toney knew there had to be a solution – and she found it in ID Plans and ID 360. Since meeting with the ID Plans team at
ICSC RECon, she’s already ordered more than 20 ID 360 reports – and she’s gotten a lot of positive feedback.
“This tool is going to be instrumental to our success in the future.”
“Our leasing director said that if she had this on her last deal, it would have saved her four to six weeks,” Toney said. “This tool is going to be instrumental to our success in the future.”
By having all the property information gathered up front, including the virtual tours that come standard with ID 360, Toney and her team are able to move faster, which is essential to success in the commercial real estate industry.
“The ability to send the information so quickly is really decreasing the downtime in the leasing process,” she said. “We also don’t have to spend time coordinating with multiple departments to show the properties, and it helps us weed out the people who aren’t seriously looking to lease. It’s a multifaceted tool for our toolbox that will benefit all our departments.”
Having ID 360 has also addressed the issue of incomplete or non-existent plans by replacing them with accurate data Toney and her team can trust.
“With one space, we discovered 1,100 square feet that we are now able to utilize. Imagine what we might find at our other properties.”
“We didn’t even realize what we were missing,” she said. “With one space, we discovered 1,100 square feet that we are now able to utilize. Imagine what we might find at our other properties.”
The strength of the product, coupled with the fast and knowledgeable service from the ID Plans team, has Toney excited to continue using Space Profile as Albanese Cormier acquires more properties.
“Having ID 360 increases our trustworthiness and brings us to a level where we can play with the bigger players,” she said. “It’s really raising the bar for our company.”
Want to learn more about how ID Plan can help you create a leasing strategy to lease your spaces more efficiently than ever before?
Contact us today to schedule a demo.
